Case Studies
– Real Cases. Proven Strategies. Meaningful Results. –
A Closer Look at the Challenges Behind Successful Recoveries.
The Strategy Behind Successful Resolutions
The Premier Arbitration Difference: Our knowledge of arbitration and claims experience allowed us to look beyond the original liability assessment. We were able to identify stronger evidence in the file and rely on it to pursue the recovery supported by the facts.
Our team personally reviews every claim, providing hands-on support throughout the arbitration process. We endeavor to identify and gather all relevant evidence to strengthen each case and give it the strongest opportunity for a favorable outcome.
Real Case Scenarios
Property Scenario:
A policyholder purchased a gas range that required conversion from natural gas to propane. During the initial use of one of the burners, the range caught fire, resulting in about $21,000.00 in damages.
The file contained over 1200 pages of notes, investigative materials, photographs and forensic reports. Initially, this claim was closed, but the policyholder disputed the decision and requested further review of the situation.
Our Approach:
Premier Arbitration was asked to evaluate the file and determine whether an arbitration argument could be supported. Our specialist conducted an extensive review of the documentation and consulted directly with the expert who had inspected the range and resulting fire damage.
During that discussion, our specialist identified several areas of the expert’s report that needed clarification. Those questions helped establish a clearer chain of events and supporting evidence for arbitration to support faulty installation.
The Result:
Following the additional expert analysis and our review of evidence, we were able to establish a basis for the claim and secure 100% recovery of damages and the policyholder’s deductible, less applicable depreciation. This claim went from the closed drawer to recovery with the expertise of Premier Arbitration.
Auto Scenario:
Our client referred an arbitration to Premier Arbitration after attempting to resolve the claim on an 80/20 liability split. The opposing carrier disputed our client’s total-loss valuation, bringing the matter to arbitration.
Our Approach:
After reviewing the file, we believed the evidence supported not only the damages being claimed, but 100% liability against the opposing party.
A key piece of evidence was a video from the accident scene. Our review showed that our policyholder was making a left turn, not a U-turn as alleged by the opposing party. The opposing party was approaching from behind and failed to recognize our vehicle’s movement before the loss occurred. Rather than concede the original liability offer, we developed an argument to support 100% recovery.
The Result:
After presenting the case in arbitration, our client was awarded 100% of the damages on the counter, less a small portion deemed excessive for rental.
The client went from settling for $1,842.37 to an actual recovery of $12,894.71 – an additional $11,052.34 recovered as a result of the arbitration.
Real Case Scenarios
- Property Incident
Scenario:A policyholder purchased a gas range that required conversion from natural gas to propane. During the initial use of one of the burners, the range caught fire, resulting in about $21,000.00 in damages.
The file contained over 1200 pages of notes, investigative materials, photographs and forensic reports. Initially, this claim was closed, but the policyholder disputed the decision and requested further review of the situation.
Our Approach:
Premier Arbitration was asked to evaluate the file and determine whether an arbitration argument could be supported. Our specialist conducted an extensive review of the documentation and consulted directly with the expert who had inspected the range and resulting fire damage.
During that discussion, our specialist identified several areas of the expert’s report that needed clarification. Those questions helped establish a clearer chain of events and supporting evidence for arbitration to support faulty installation.
The Result:
Following the additional expert analysis and our review of evidence, we were able to establish a basis for the claim and secure 100% recovery of damages and the policyholder’s deductible, less applicable depreciation. This claim went from the closed drawer to recovery with the expertise of Premier Arbitration.
2. Automobile Incident
Scenario:
Our client referred an arbitration to Premier Arbitration after attempting to resolve the claim on an 80/20 liability split. The opposing carrier disputed our client’s total-loss valuation, bringing the matter to arbitration.
Our Approach:
After reviewing the file, we believed the evidence supported not only the damages being claimed, but 100% liability against the opposing party.
A key piece of evidence was a video from the accident scene. Our review showed that our policyholder was making a left turn, not a U-turn as alleged by the opposing party. The opposing party was approaching from behind and failed to recognize our vehicle’s movement before the loss occurred. Rather than concede the original liability offer, we developed an argument to support 100% recovery.
The Result:
After presenting the case in arbitration, our client was awarded 100% of the damages on the counter, less a small portion deemed excessive for rental.
The client went from settling for $1,842.37 to an actual recovery of $12,894.71 – an additional $11,052.34 recovered as a result of the arbitration.
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